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You Asked, We Answered

Answers to commonly asked question about our bamboo socks

  • Why Fresh Feet Sock Co?
    We wanted to keep it simple. Comfortable, healthy, fresh feet! The easiest way we could think of was by making a sock that will look after your feet without doing anything apart from putting them on. ​ Not only that, but make you feel good about looking after your feet by making them fashionable, environmentally friendly and affordable. ​ We are so confident you will like them (and so will your feet), if you don't, keep them and we will refund them. Guaranteed.
  • Are bamboo socks comfortable?
    Bamboo? Sounds weird right. But let us assure you that our bamboo socks will be the most comfortable socks you own. The silky soft and breathable properties of bamboo have helped us design the most comfortable socks available. We not only believe this, but Guarantee it! So why not treat your feet to our soft & cushioned Bamboo socks, risk free.
  • Why bamboo?
    Breathable Odour resistant Thermoregulating Hypoallergenic Silky soft Antibacterial & antifungal properties Help prevent athletes foot & fungus Sustainable & eco-friendly Bio-degradable ​ What else could you want in a sock?
  • What is a Podiatrist?
    A Podiatrist is a foot expert. We know everything about your feet. We have spent the last seven years dedicating ourselves to keeping everyone's two feet & 10 toes happy. It's what we do day in, day out. Because of this we have an in-depth knowledge of the factors which can lead to issues within the feet, and it is during this that we discovered the benefits of bamboo in creating a breathable, comfortable and ideal environment for your feet.
  • What is your return policy?
    We think our Bamboo socks are the best socks around. Not only for your feet, but also the planet. But if you aren't as happy with your bamboo socks as we are after 30 days, you can return your socks for a refund of retail price per our Comfort Guarantee. ​ Return shipping is the responsibility of the customer including cost and lost returns. ​ Faults or quality issues will be addressed & reviewed as soon as possible. If this is the case, we will organise a replacement sent to you free of charge. Please fill out our Return Request to initiate this. ​ For change of mind or sizing issues, unfortunately due to the intimate nature of socks, unless socks are unused and in their original condition and packaging, we cannot accept any returns. ​ Please contact us if you have any additional queries.
  • How will my order be shipped?
    Here at Freshfeet sock co. we pride ourselves at being eco-friendly. Because of this our packaging is 100% biodegradable through the use of earth friendly mailers. ​ Orders are shipped with Australia Post (parcel) and typically take 2-7 business days depending on location to arrive once dispatched for standard delivery and 1-3 business days for express.
  • How much does shipping cost?
    For domestic shipping in Australia rates are as follows: ​ Untracked Standard Shipping- $4 AUD Tracked Standard Shipping- $9 AUD Tracked Express Shipping - $13 AUD Orders over $49.90 AUD - Free Shipping Order over $150- Free Express Shipping ​ Please contact our team for a quote for special orders or wholesale shipping.
  • What are the payment options?
    We accept MasterCard, Visa and PayPal for purchases. All in AUD.
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